Shipping & Returns
Simple information for receiving and returning your Stillday objects.
Complimentary shipping
On orders over $85
Standard shipping
3–5 business days
Express shipping
1–2 business days
Easy returns
Within 30 days
Shipping
Processing time
Orders are carefully prepared within 1–2 business days.
Shipping methods
Standard delivery is $8, or complimentary on merchandise subtotals of $85 or more. Express delivery is $12.
Tracking your order
Your account shows the current stage of each demo order.
International shipping
This prototype demonstrates shipping within the United States. Additional regions can be connected with the live store.
Returns
Return window
Return eligible objects within 30 days of delivery.
Return condition
Items must be unused and returned in their original packaging.
How to start a return
Open your order details and select “Start a return”.
Refund timing
The prototype shows each step from request to refund; no real refund is issued.
Damaged items
If something arrives damaged, contact us within 7 days with your order number and photos.